Frequently
Asked Questions
Q How many
different job sheets can I design?
A The maximum is 32000. Job Tracker integrates with MS
Word and MS Excel. If you can design your job sheet, invoice, purchase
order or estimate is MS Word then Job Tracker can use it.
Q How do I put a new template into
Job Tracker?
A Once you've designed your template simply copy it into
the Job Tracker template folder. This is normally stored in c:\Job Tracker
Professional\Templates. Job Tracker will automatically detect the new
template and make it available for use.
Q How do I upgrade to the latest
version?
A Lease customers enjoy free and unlimited upgrades as
part of the lease package. If you puchased Job Tracker Pro outright you
can purchase the latest version at a upgrade price of £45.00.
A Both versions of Job Tracker are fully networkable. Record Locking and all normal network issues are catered for. You can also run Job Tracker over a VPN giving you the ability to link two remote offices into the same system.
Q Can I hide unused fields?
A In the Jobs screen press and hold SHIFT and CTRL and click in any field you would like to configure. A new window will pop up enabling you to hide the field. You can also make fields compulsory here, change their colours, maximum length, data type, default values plus more.
Q What is your fair use policy?
A Breach of our fair use policy would include Multiple calls relating to the same issue. Multiple calls relating to re-installing or similar issues due to your computer setup. We feel fair useage, after 30 days, is approximately 1 or 2 requests per month. Full Terms & Conditions
